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Our COVID-19 response

In dealing with the COVID-19 pandemic, Seriti demonstrated agility in the face of unprecedented challenges, continuing to support our employees and reach out to our communities. We have safeguarded lives, saved jobs, and expanded our existing food parcel programme, among other initiatives. We ensured that we live up to our motto: “Seriti Cares”.

Working with our employees, employee representative structures and Government departments (the DMRE and DoH), we put together detailed plans to manage the risks associated with COVID-19. Our preparedness planning focussed on the following areas:

  • Education, communication and information
  • Early identification and rapid response
  • Minimising risk of transmission at work
  • Healthcare worker safety
  • Pandemic supply chain coordination
  • Travel restrictions
  • Integrated incident management team
  • Business impact analysis (monitoring and analysis)
  • Technical expertise, guidance and reporting
  • Isolation and quarantine facilities

All Seriti’s operations implemented a range of initiatives aimed at educating our employees and communities about COVID-19 and supplied essential items (including food parcels, masks and sanitisers) to the most vulnerable. In addition, we provided disinfection services at strategic places within our host municipalities and supported disadvantaged schools to ensure readiness when schools re-opened. This support included the provision of large quantities of hand sanitisers and facemasks. Community healthcare facilities were supported through donations of critical PPE supplies.

Our operations also realised the negative impact COVID-19 would have on local SMME’s and decided to support them by securing COVID-19 protection resources for their employees and external stakeholders. These were largely sourced from local businesses. We have been intentional about sourcing items like face masks and hand sanitisers from small businesses in our host communities to help them in this difficult time.